Shipping Policy
At Alvora Supplements, we work hard to process and ship orders as quickly and reliably as possible.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During periods of high demand, promotions, and holidays, processing times may take up to 5 business days.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Shipping & Delivery Timeframes
Once an order has been processed and shipped, delivery times may vary based on the shipping method selected and the destination.
Estimated delivery times:
- UK Standard Shipping: 2–3 business days after shipment
- USA & Canada Standard Shipping: 5–10 business days after shipment
- Australia Standard Shipping: 7–12 business days after shipment
- International Shipping: 10–20 business days after shipment, depending on local customs
Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, customs processing, or peak shipping periods.
Shipping Notifications & Tracking
Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear after shipment.
Shipping Delays
While we aim to meet estimated delivery timelines shown on our product pages, delays may occasionally occur.
Alvora Supplements is not responsible for delays caused by carriers, customs, incorrect shipping information, or circumstances beyond our control.
Subscription Orders
Subscription orders follow the same processing and shipping timelines as one-time purchases. Customers may manage, pause, or cancel subscriptions at any time by contacting our customer support team.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect addresses may require additional processing time and shipping fees.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Questions & Support
If you have questions about your shipment, please contact our customer support team at info@alvorasupplements.com and we’ll be happy to assist.